Making AI Adoption Stick
Doug Leal
Originally presented: August 20, 2026
Watch time: 30 minutes
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Most AI rollouts do not fail because the tool is weak. They fail because the organization treats adoption as a training problem instead of a behavior problem. This 30-minute webinar previews CGI’s PDMA Summit workshop, “Making AI Adoption Stick: Practical Strategies for Lasting Change”. Attendees will learn how to spot adoption friction, use behavioral science to reduce resistance, and design the conditions that make AI use easier, more rewarding, and more likely to become part of daily product and innovation work.
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About the Presenter
With more than two decades of experience, Doug Leal is a technology and data leader at CGI who helps clients execute critical data-centric solutions, analytics and data engineering strategies, and AI initiatives. He has led high-impact transformations driven by modern cloud data platforms and AI-driven solutions that improve decision-making, streamline operations, and unlock new opportunities across multiple industries. Doug partners with business and technology leaders to accelerate digital transformation and scale innovation. He serves on the Databricks Partner Product Advisory Board, representing CGI, and the Per Scholas Orlando Advisory Board. He also is recognized as a Databricks Champion for CGI, bringing leading-edge insight directly into client strategies.