Supply Chain Innovation: Conceptualization, Instrument Development, and Influence on Supply Chain Performance
David T. W. Wong and Eric W. T. Ngai
kHUB post date: October 5, 2022
Originally published: January 12, 2022 (PDMA JPIM • Vol 39 • Issue 2 • March 2022)
Read time: 60 minutes
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A supply chain (SC) is seen as a source of competitive advantage, and SC innovation has become a critical research topic in business-to-business marketing and production. However, the main obstacle to empirical research on SC innovation is a lack of validated and well-developed scales to measure it. Therefore, developing a measurement scale for the SC innovation construct is necessary. This paper describes the development and validation of a third-order SC innovation scale based on the collection of primary quantitative and qualitative data. SC innovation was then operationalized as a multidimensional construct with three aspects, namely, marketing, technology development, and logistics-oriented innovation activities, resulting in 31 measurement items. The developed SC innovation scale applies to the textile and apparel industry primarily. Business-to-business marketers can apply this empirically validated scale to evaluate their SC innovation efforts and identify areas for improvement.