Have delivered over 60% improvement on time to market, 75% improvement in Net Promoter Score (NPS), 50% revenue growth and 40% reduction in total cost of ownership (TCO) at global Fortune 500 organizations
These elements worked in synergy to create and maintain a thriving innovation engine for a decade of growth (2010-2020) at 30% yearly volume growth, 95% GYM user net promoter score and a team productivity benefit of $100 million/year!
For many, VoC has become a euphemism — it sounds better than “market research” or what we once called Customer Satisfaction Measurement (CSM) (and its more recent incarnation, the Net Promoter Score®6) and Customer Relationship Management (CRM)
Product Health – A Critical Item for Product Managers to Actively Manage Michael Bauer, Sopheon Originally presented: August 25, 2022 Watch time: 55 minutes Access the Webcast Do a Google search on Product Health and you get articles covering everything from Daily Active users, Net Promoter Score, Customer Lifetime Value, Session per user, and many more topics
The innovation productivity of users in such online innovation networks, as valued by other participating users is quantified by the total score they received on their contributing posts. Users occupying brokerage positions are exposed to better ideas that boost the value of their contributing posts, thus improving their total score. Again, existing users with low social brokerage are also likely to gain from resource sharing owing to their denser networks. Our econometric analysis reveals that users in online innovation networks with very low or very high values of social brokerage receive higher scores as valued by other community users
Learning Objectives Understanding the importance of estimating & forecasting as a critical stakeholder management tool. 3 Approaches for Estimating & Forecasting WAG/SWAG Complexity Scoring Historical Extrapolation Approach Pros & Cons About the Speaker Kristina Glynn Kristina is a Product Management leader with 15+ years of experience leading agile product teams to design and build products and services in a variety of industries
07-18-2024 | 18:30 - 19:30 CT
Workshop attendees will receive Qual to Quant categorization methodology, JTBD Statement quality checker, the basic quant survey instrument and scoring system, not to mention the gratitude of the PDMA for helping in a critical step in adapting to a post pandemic marketplace
Then, it’s a simple matter of sorting RPNs in descending order and focusing on those with the highest scores. The next step centers around looking for ways to minimize the severity of a failure (e.g., a warning system), the likelihood it will occur (e.g., adding redundancy components) and/ or improving or adding detection methods
The association continues to hold when we control for a set of CEO attributes and adopt alternative identification strategies such as propensity score matching and difference-in-difference analysis
Using the propensity score matching method to match domestically owned enterprises (DOEs) with foreign MNE-invested enterprises (FIEs) in China during the period of 2001–2013, we find clear evidence that FIEs outperform their domestic counterparts of similar characteristics in conducting eco-innovation