Together forever? How customer co-creation affects the adoption of digital service innovations over time Sven Heidenreich , Slawka Jordanow , Tobias Kraemer , Martin Obschonka kHUB post date: September 2024 Originally published: March 7, 2024 (PDMA JPIM • Vol 41, Issue 5 • September 2023)...
The ambivalent role of monetary sales incentives in service innovation selling Sascha Alavi, Eva Böhm, Johannes Habel, Jan Wieseke, Christian Schmitz, Felix Brüggemann kHUB post date: March 18, 2024 Originally published: Septemeber 17, 2021 (PDMA JPIM • Vol. 39, Issue 3 • May 2022) Read time:...