Register Here
PDH Credit: 1
This is a FREE event.
Description
Workplace trust has declined by nearly 15% in the past 50 years. Technologies like AI are impacting project teams, communication, and ultimately, trust. Employees don’t trust their managers and company executives don’t trust the team members. Workplace mistrust leads to decreased product quality, stalled innovation, and weakened collaboration. The result? Higher costs, lost revenue, and increased staff turnover.
When we understand the variables that define trust, we can take steps to improve our personal and professional relationships. Trust hinges on vulnerability of both parties to create an open and collaborative team environment. We’ll identify characteristics of the trustor and of the trustee that impact the level of achievable trust using the metaphor of running a RACE (reliability, authenticity, credibility, empathy).
You’ll leave this workshop with a new trust toolkit to help you nurture a harmonious and creative workplace.
Learning Objectives:
- Understand the cost and impacts from lack of team trust
- Learn the key elements of trust for each party involved
- Identify actions to build trust in an organization using the metaphor of RACE
About the Speaker
Teresa (Tess) Jurgens, Inspired True Coaching, Global NP Solutions
Teresa (Tess) Jurgens has over 25 years of experience influencing project teams for innovation process improvement. She has worked with companies around the globe in a wide variety of industries to implement and streamline staged-and-gated, Agile, and hybrid project management processes. With a focus on team-building and leadership experience, Tess has helped guide teams and individuals in industries like food and beverage, publishing, household appliances, petrochemicals, and others.
Tess holds degrees in Chemical Engineering (BS University of Idaho, PhD University of Washington) and worked in management positions at ExxonMobil Chemical prior to founding Global NP Solutions in 2008. She guides executives to become better versions of themselves through Inspired True Coaching. While earning an MBA from West Texas A&M University, she became certified as a Project Management Professional (PMP©).
Author of The Innovation Book series, Tess has also contributed to the PDMA Body of Knowledge, the PDMA Handbook, the ASEM Handbook, and various PMI credentialing programs. Her dedication to creativity, leadership coaching, and team development are reflected in live and virtual presentations frequently requested by PMI, ACMP, ASEM, and ASQ.